Email Fails And Why It’s So Important To Get Email Communication RightJuly 2, 2012 5:00 pm Email Marketing, copy-writing
Over the past number of weeks, our director, Denise Fay, has been interviewed in the Irish media on email etiquette an the importance of getting email communication right. Research has shown that with human communication, only 7% is the actual words that are spoken or written; 93% of communication is non-verbal. This is one of the main reasons why email, as a mode of communication, can be tricky and needs to be managed correctly.
In an article that she wrote exclusively for Tweakyourbiz.com, the international, business advice community and online publication, she talks about the rules to avoid negative press and what to do if you inadvertently send a bad email.